Lifeline Assistance is a government assistance program developed to reduce rates for primary residential telephone service and broadband Internet access service to qualifying subscribers who receive income-based benefits. The Company participates in this program to increase the availability of telecommunications services to all consumers in its serving areas. Lifeline Assistance reduces an eligible customer's monthly rates for basic voice telephone service or broadband Internet access service. An eligible customer receives one federally subsidized credit per month toward the cost of voice telephone service or broadband Internet access service.
Where available, the broadband Internet access service must be a minimum speed of 10 Mbps downstream/1Mbps upstream and a minimum usage allowance of 150 Gigabytes.
The qualifying programs are:
Supplemental Nutrition Assistance ProgramSNAP
SSI (Supplemental Security Income)
Federal Public Housing Assistance
Veterans Pension & Survivors Pension benefit
Income at or below 135% of the Federal Poverty Guidelines